Effective from 16 August 2026. We review this policy whenever our data practices change.

Who we are

Nandana Global Exim (Proprietorship), 1406/3A SMRVFH, Miyapur, Hyderabad – 500049, Telangana, India. GSTIN 36AIWPP6312N3ZE. For any question about this policy or your data, write to info@nandanaglobalexim.com.

How our forms work — and what we do not collect

Our enquiry, sample-request and export-updates forms do not send anything to a server of ours. What you type stays in your own browser: when you press the button, your browser assembles the details into a WhatsApp message (or an email, if you choose that option) which you then send. Nothing is stored on this website, and if you close the page without sending, we never receive it.

The message you send contains what you entered:

  • Enquiry and sample requests: name, company, country, email address, phone number (optional), product interest, quantity, Incoterm, destination port, shipping address, courier account and your message.
  • Export updates: your email address only.
  • Attribution: the page you enquired from and any campaign parameter in the URL, added as a single line at the end of the message so we know where the enquiry came from. You can see and delete it before sending.

Once you send the message, it is handled in WhatsApp under WhatsApp's own terms and privacy policy, and we hold it as ordinary business correspondence.

Separately, we collect analytics data only if you accept analytics cookies — see below.

We do not ask for, and you should not send us, financial account details, identity documents or payment card information through this website.

Why we use it

  • To answer your enquiry, quote, and arrange samples and shipments.
  • To keep a record of our commercial correspondence with you.
  • To send export updates, where you have asked to receive them.
  • To understand which pages are useful, where you have accepted analytics.

We do not sell personal data, and we do not share it with third parties for their own marketing.

Cookies and analytics

This site sets no analytics or advertising cookies unless you accept them. Where Google Analytics is enabled and you accept, it is loaded with IP anonymisation and with advertising storage disabled. You can decline, and you can clear your choice at any time by clearing this site's storage in your browser. Strictly necessary storage (such as remembering your analytics choice) is used regardless, because without it we would have to ask you on every visit.

Third parties who process data for us

  • Our website hosting provider, which processes server logs.
  • WhatsApp (Meta), when you choose to send us an enquiry through it. Your message and phone number are handled under WhatsApp's own terms and privacy policy.
  • Your own email provider, if you use the email option instead of WhatsApp.
  • Google Analytics, only where you have accepted analytics.
  • Google Maps, when the map on our contact page loads. This is an embedded third-party service subject to Google's own privacy policy.

We do not use a third-party form-processing service, and this website sets no marketing or advertising cookies.

How long we keep it

Enquiry correspondence is retained for as long as needed for the commercial relationship and for any statutory record-keeping that applies to export documentation. Newsletter subscriptions are kept until you unsubscribe.

Your rights

Under India's Digital Personal Data Protection Act, 2023, and comparable laws where you are located, you may ask us to confirm what personal data we hold about you, to correct or complete it, to erase it, and to withdraw a consent you have given. To exercise any of these, email info@nandanaglobalexim.com from the address you contacted us with. We will respond within a reasonable period, and we may need to verify your identity first.

If you are not satisfied with our response, you may complain to the relevant data protection authority in your jurisdiction.

Security

This site is served over HTTPS. Because our forms hand your details to WhatsApp or your email client rather than to a server of ours, there is no enquiry database on this website to breach. Access to the correspondence that reaches us is limited to the people who need it to handle your business. No system is perfectly secure, and we do not claim otherwise.

Children

This is a business-to-business website and is not directed at children. We do not knowingly collect data from anyone under 18.

Changes

If we change this policy we will update this page. Material changes affecting how we use data you have already given us will be notified to you directly where we hold your contact details.